Another TTC Delay?

While you wait, call a city councillor to advocate for Platform Doors. 34%+ of Subway delays can be mitigated by preventing access to track level.

TTC Board

Chair - Jamaal Myers - 416-338-2858
Paul Ainslie - 416-392-4008
Alejandra Bravo - 416-392-7012
Ausma Malik - 416-392-4044
Josh Matlow - 416-392-7906
Diane Saxe - 416-392-4009
Joe Mihevc
Fenton Jagdeo
Liane Kim
Julie Osborne

Mayor

Olivia Chow - 416-397-CITY

Budget Committee

Shelley Carroll - 416-338-2650

TTC

Customer Service - 416-393-3030
CEO - Mandeep Lali - mandeep.lali@ttc.ca

Learn more about Platform Doors

Platform screen doors are a common technolgy used in modern subway and train systems. They are designed to prevent access to track level. In Toronto, you can currently find them on the Airport UPX line.

Read the TTC's reports on PSDs:

Business Case
Feasibility Report

Watch this great video by RM Transit on the benefits of Platform Screen Doors.
More info about PSD's on the TTC
- Platform screen doors are not currently used on the TTC
- In the 2025 budget they were identified as aspirational but left unfunded.
- A 2025 report to the TTC Board suggested a pilot of PSDs at Dundas Station. The pilot was removed and the report reffered to another committee.
- The TTC has not committed to a timeline for the installation of PSDs on the subway. But estimates it will take up to 40 years

What should we be asking for?
- A fully funded plan to install PSD on all line 1 subway stations within a 10 year timeframe.
- A fully funded plan to install PSDs on all other subway lines within a 20 year timeframe.
- A commitment to install PSDs on all new subway stations.

Where should funding come from?
- Funding should come from a mix of local, provincial, and federal sources.
- The TTC should take the first step and commit to a fully funded plan in the 2026 budget.
- TTC funding should come from a temporary surcharge on all fares of 5-10 cents.
- Provincial/federal funding should be sought to reduce the length of time the temporary surcharge is needed
- Provincial funding should come from savings to healthcare and emergency costs

Learn more about Delays

Delays are expensive,

Learn more about Mental Health

Over 1000 TTC Customers have died at platform level since the subway opened. Between 5-20% of all suicides in Toronto happen on the TTC. For many who struggle with mental health, the TTC is an unescapeable risk of living in the city. We need to change that.

As anyone who regularly rides the subway can tell you. The TTC has struggled to address mental health issues. While many systems are in place, their effectiveness is less than ideal. Some of the systems in place are a suicide prevention hotline, emergency electrical cutoffs, designated waiting areas, staff training, social workers and outreach teams, CCTV cameras and even limits on how fast trains can enter stations. Even with these in place, the numbers of injured and killed at track level hasn't changed much over time.

The implementation of platform doors has been shown to be much more effective. In Japan, the implementation of 1/2 height platform doors has been 100% effective at eliminating on track deaths.

Learn more about Advocacy

Advocacy will improve your experience on the Subway. There are many ways to advocate for better service. You can call your city councillor, write to the TTC, or join a local advocacy group. In Toronto the following groups are advocating for improved transit:

TTC Riders

You can also educate yourself about the issues facing the TTC and transit in general. The more you know, the better you can advocate for change. Here are some resources to get you started:

Toronto Policy Ideas
RM Transit
Steve Munro